Privacy policy
This notice covers what zenvuqโข collects when you browse or order from zenvuq.com, why it is held, who else may handle it, and the choices available to you. It applies to the store only, not to the payment providers or carriers reached through it.
Information we collect
Depending on how you use the store, this may include:
- Your name, billing and shipping addresses, email address, and a telephone number where you choose to give one.
- Order and transaction information.
- Payment-related information handled through the applicable payment providers.
- Device, browser, IP address and website usage information.
- Communications you send to customer support.
- Cookie and similar technology information.
How personal information is used
- Processing and fulfilling orders, and sending shipping and tracking updates.
- Handling returns, refunds and customer service requests.
- Communicating with customers about purchases or account activity.
- Maintaining and improving the website and services.
- Detecting, preventing and investigating fraud, misuse or security incidents.
- Complying with applicable legal and recordkeeping obligations.
- Providing marketing communications where permitted.
Payment information
Payments are processed through the payment methods and service providers made available during checkout. Complete payment card information may be handled directly by the applicable payment provider rather than stored by us.
Cookies and similar technologies
The site may use cookies and similar technologies to support store functionality, remember preferences, understand website performance, maintain security and improve the shopping experience. Browser settings may allow you to restrict or remove cookies. Certain website functions may not operate correctly if necessary cookies are disabled.
How information may be shared
Personal information may be shared with service providers where reasonably necessary to operate the business, including providers assisting with website and e-commerce functionality, payment processing, order fulfillment, shipping and tracking, fraud prevention and security, customer support, analytics, and marketing services where applicable. It may also be disclosed when required by applicable law, legal process, regulation or valid governmental request.
International processing
Because our business, customers, service providers and fulfillment partners may operate in different locations, personal information may be processed or stored outside the country or region in which you live, subject to applicable legal requirements.
Data retention
Personal information is retained for as long as reasonably necessary for the purposes described here, including order administration, customer support, fraud prevention, recordkeeping, dispute resolution and legal compliance.
Data security
Reasonable administrative and technical measures are used to protect personal information. No electronic transmission or storage method can be guaranteed to be completely secure.
Your privacy rights and choices
Depending on your jurisdiction, you may have rights relating to your personal information, including rights to request access, correction, deletion, or other legally available choices. To submit a privacy-related request, contact service@zenvuq.com. We may need to verify your request before acting on it.
Children's privacy
The website is not designed for the intentional collection of personal information from children in violation of applicable law.
Third-party links
The website may contain links to third-party websites or services. Their privacy practices are governed by their own privacy policies.
Changes to this policy
This policy may be updated from time to time to reflect changes in our services, business practices or applicable requirements. The current version will be posted on this page.
Contact and business information
| Brand | zenvuqโข |
| Legal company name | Guangzhou Li Lai Biotechnology Co., Ltd. |
| Owner | ๅฎ้ๆฅ |
| Business address | Room 212, No. 239-257, Tianfu Road, Tianhe District, Guangzhou City D394 |
| Website | zenvuq.com |
| Category | Modern Home Living |
| service@zenvuq.com | |
| Phone | 00852-9428235 |
| Customer support hours | 10:00 โ 17:00 (UTCโ7) |